Privacy Policy

Introduction

At fancy-drift, we take your privacy seriously. This policy explains how we collect, use, store, and protect your personal information when you use our website or engage our services.

We are committed to ensuring your data is handled responsibly and in compliance with applicable data protection laws, including the UK General Data Protection Regulation and the Data Protection Act 2018.

Information We Collect

Information You Provide Directly

When you contact us or engage our services, we collect information you voluntarily provide, which may include:

• Your name and contact details such as email address and postal address
• Financial information relevant to the services you request, including income, expenses, debts, assets, and financial goals
• Employment information and career details when relevant to financial planning
• Any other information you choose to share during consultations or correspondence

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information through cookies and similar technologies:

• IP address and general location data
• Browser type and version
• Pages visited and time spent on our site
• Referring website addresses
• Device information including operating system

For more information about our use of cookies, please see our Cookies Policy.

How We Use Your Information

We use the personal information we collect for the following purposes:

• Providing financial guidance and advisory services you have requested
• Communicating with you about your consultations, appointments, and ongoing engagement
• Analyzing your financial situation to develop personalized recommendations
• Responding to your inquiries and providing customer support
• Improving our website functionality and user experience
• Maintaining records as required for business operations and legal compliance
• Protecting against fraud and unauthorized access

We do not use your personal information for marketing purposes without your explicit consent, and we never sell your data to third parties.

Legal Basis for Processing

We process your personal information under the following legal bases:

• Contractual necessity: to fulfill our obligations when providing services you have engaged us for
• Legitimate interests: to operate our business, improve our services, and protect against fraud
• Consent: where you have explicitly agreed to specific processing activities
• Legal obligations: to comply with laws and regulations applicable to our business

How We Share Your Information

We maintain strict confidentiality regarding your personal and financial information. We do not share your data except in the following limited circumstances:

• With service providers who assist with business operations such as cloud storage, email services, or accounting software, where they are bound by confidentiality obligations
• With professional advisors such as legal counsel or accountants when necessary for business purposes
• When required by law, regulation, or legal process such as a court order
• To protect our rights, property, or safety, or that of our clients or others
• With your explicit consent for specific purposes

We do not receive commissions from financial product providers, and we do not share your information with such providers for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data both in transit and at rest
• Access controls limiting who can view your information
• Regular security assessments and updates
• Secure storage of physical documents in locked facilities
• Staff training on data protection and confidentiality

While we take reasonable precautions, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security but maintain industry-standard protections.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

Client records are typically retained for seven years following the end of our engagement to meet legal and regulatory requirements. Website analytics data is retained for up to two years.

When information is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule.

Your Rights

Under UK data protection law, you have several rights regarding your personal information:

• Right to access: You can request a copy of the personal information we hold about you
• Right to rectification: You can ask us to correct inaccurate or incomplete information
• Right to erasure: You can request deletion of your personal data in certain circumstances
• Right to restrict processing: You can ask us to limit how we use your information
• Right to data portability: You can request your data in a structured, machine-readable format
• Right to object: You can object to processing based on legitimate interests
• Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

Third-Party Links

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will delete it promptly.

International Data Transfers

Your personal information is primarily stored and processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place to protect your information in accordance with data protection laws.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we will update the "Last updated" date at the top of this page and notify you if required by law.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: 47 Clifton Street, Bristol BS8 4PB, United Kingdom

Complaints

If you believe we have not handled your personal information properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator:

Website: ico.org.uk
Telephone: 0303 123 1113